USE OF PERSONAL DATA COLLECTED
WHO ARE WE ?
Welcome to the website https://lepetitcalotier.com/ created and published by the company HAMEL MATTHIEU, personal business, whose registered office is located at 11 rue des aulnes – 35890 BOURG-DES-COMPTES FRANCE, registered in the Trade and Companies Register of Rennes Métropole under SIREN number 817 989 585 and whose VAT number is FR8817989585.
Publication Director: Matthieu HAMEL
Email: you can contact us using our online form
THE E-SHOP IS CREATED AND HOSTED BY
Matthieu HAMEL Company
11 rue des aulnes
35890 Bourg Des Comptes – FRANCE
CONTACT FORMS
We use the Contact Form extension to use the contact form. We simply collect your email address and name. We retain contact form submissions for one year for customer service purposes, but we do not use them for marketing purposes.
COOKIES
If you leave a review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, a temporary cookie will be created to determine if your browser accepts cookies. This cookie does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
The cookies used on our site allow us to offer you the following services:
- save basket,
- identification during a new visit,
- personalization of the commercial offers that we propose to you according to your browsing history.
Most cookies are intended to enable or facilitate your browsing and are necessary for the operation of our online store.
The use of cookies, whether our own or third parties, which are not strictly necessary for the operation of the site requires your express consent.
You can express your consent or object to the use of cookies by configuring your connection device appropriately. For this, refer in particular to your browser's user guide.
EMBEDDED CONTENT FROM OTHER SITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with that embedded content if you have an account and are logged in to that website.
STATISTICS AND AUDIENCE MEASUREMENTS
To improve your shopping experience, we collect and analyze your session data through Google Analytics. For more information, please read their privacy policy: https://www.google.com/analytics/learn/privacy.html?hl=en
USE AND TRANSMISSION OF YOUR PERSONAL DATA
The personal data collected on our site is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service).
We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to meet our legal and/or regulatory obligations, where applicable.
STORAGE PERIODS OF YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
THE RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
TRANSMISSION OF YOUR PERSONAL DATA
Visitor comments may be checked through an automated spam detection service.
CONTACT INFORMATION
To contact us, please use the contact form via this page .
ADDITIONAL INFORMATION
In order to protect your data, we have implemented strict security rules.
HOW WE PROTECT YOUR DATA
We work with the secure online payment platform Stripe, which offers PCI-DSS compliant payments by integrating Stripe tokenization via Stripe Elements or iOS or Android bindings. We accept payments by Visa, Eurocard/Mastercard, and American Express .
To make a payment by credit card, the Customer interacts directly with the Stripe secure platform server. It is specified that at no time do the Customer's banking data pass through the Site's computer system.
The Site is also secured by SSL 3.0 (Secure Socket Layer) encryption to protect all data related to payment methods. The card is debited at the time the order is validated on the Site, unless the server is unavailable.
PROCEDURES IMPLEMENTED IN THE EVENT OF A DATA LEAK
We have chosen to implement a security extension that provides effective protection against potential data theft. In the event of suspicious activity, the IP address is blocked to ensure trusted traffic on our site.
CNIL FORMALITIES
The processing of personal data carried out on our site has been declared to the Commission Nationale Informatique et Libertés under number 2140987 v 0.
WHAT WE COLLECT AND STORE
During your visit to the site, we track:
- Products you've viewed: We use these to, for example, show you products you've recently viewed
- Location, IP address and browser type: we use these for tax and shipping estimation
- Shipping address: We will ask you to enter this to estimate shipping costs before you place your order, and to send your order to you!
We use cookies to track shopping cart contents while you browse our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card information, and possibly account information such as username and password. This information will be used to:
- Sends information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligations, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate the checkout for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or reviews, if you choose to send them.
WHO ON OUR TEAM HAS ACCESS TO DATA
Our team members have access to the information you provide to us. For example, administrators and store managers have access to:
- Order information such as what was purchased, when and where it should be sent, and
- Customer information such as your name, email address, and billing and shipping information.
Our team has access to this information to process orders, issue refunds, and assist you.
PAYMENTS
We accept payments through PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to complete the payment, such as the total amount or billing information.
Please read PayPal's privacy policy for more details.
We also accept payments through Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to complete the payment, such as the total amount or billing information.
Please read Stripe's privacy policy for more details.