USE OF COLLECTED PERSONAL DATA
WHO ARE WE?
Welcome to the website https://lepetitcalotier.com/, created and published by HAMEL MATTHIEU, a sole proprietorship, whose registered office is located at 11 rue des aulnes – 35890 BOURG-DES-COMPTES, FRANCE, registered with the Rennes Métropole Trade and Companies Register under SIREN number 817 989 585, with VAT number FR8817989585.
Publisher: Matthieu HAMEL
Email: You can contact us using our online form
THE ONLINE STORE IS DEVELOPED AND HOSTED BY
Matthieu HAMEL Company
11 rue des aulnes
35890 Bourg Des Comptes – FRANCE
CONTACT FORMS
We use theContact Formplugin for our contact form. We collect only your email address and name. We retain contact form submissions for one year for customer service-related inquiries, but we do not use them for commercial purposes.
COOKIES
If you post a comment on our site, you will be given the option to save your name, email address, and website in cookies. This is solely for your convenience, so you won’t have to enter this information again if you post another comment later. These cookies expire after one year.
If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.
When you log in, we will set a number of cookies to save your login information and screen display preferences. A login cookie lasts for two days, and a display settings cookie lasts for one year. If you check the “Remember Me” box, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.
The cookies used on our website allow us to offer you the following services:
- Save shopping cart,
- identification upon a return visit,
- personalizing the promotional offers we present to you based on your browsing history.
Most cookies are intended to enable or facilitate your browsing experience and are necessary for the operation of our online store.
The use of first-party or third-party cookies that are not strictly necessary for the operation of the site requires your express consent.
You can give your consent or object to the use of cookies by configuring your device settings accordingly. To do so, please refer to your browser’s user guide.
EMBEDDED CONTENT FROM OTHER SITES
Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other sites behaves the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have an account on their website and are logged in.
STATISTICS AND AUDIENCE METRICS
To improve your shopping experience, we collect and analyze your session data using Google Analytics. For more information, please read their privacy policy:https://www.google.com/analytics/learn/privacy.html?hl=fr
USE AND SHARING OF YOUR PERSONAL DATA
The personal data collected on our website is used to process orders and manage our business relationship with you (deliveries, invoices, customer service).
We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to comply with our legal and/or regulatory obligations, as applicable.
HOW LONG WE STORE YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being held in the moderation queue.
For users who register on our site (if available), we also store the personal data provided in their profile. All users can view, edit, or delete their personal information at any time (except for their username). Site administrators can also view and edit this information.
YOUR RIGHTS REGARDING YOUR DATA
If you have an account or have left comments on the site, you can request a file containing all the personal data we hold about you, including the data you have provided to us. You can also request that your personal data be deleted. This does not apply to data stored for administrative, legal, or security purposes.
DISCLOSURE OF YOUR PERSONAL DATA
Visitor comments can be moderated using an automated service that detects spam.
CONTACT INFORMATION
To contact us, please use the contact form on thispage.
ADDITIONAL INFORMATION
To protect your data, we have implemented strict security measures.
HOW WE PROTECT YOUR DATA
We use the secure online payment platform Stripe, which offers PCI-DSS-compliant payments by integrating Stripe tokenization via Stripe Elements or iOS and Android bindings. We accept payments byVisa, Eurocard/Mastercard, and American Express.
To make a payment by credit card, the Customer interacts directly with the server of the secure Stripe platform. Please note that at no time do the Customer’s banking details pass through the Website’s computer system.
The Site is alsosecured using SSL 3.0(Secure Sockets Layer)encryptionto protect all data related to payment methods. The card is charged when the order is confirmed on the Site, unless the server is unavailable.
PROCEDURES TO BE FOLLOWED IN THE EVENT OF A DATA BREACH
We have chosen to implement a security feature that provides effective protection against potential data theft. In the event of suspicious activity, the IP address is blocked to ensure that only trusted traffic is allowed on our site.
CNIL REQUIREMENTS
The processing of personal data on our website has been reported to the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés) under number 2140987 v 0.
WHAT WE COLLECT AND STORE
While you are visiting the site, we track:
- Products you've viewed: We use this information, for example, to display products you've recently viewed
- Location, IP address, and browser type: We use this information to estimate taxes and shipping costs
- Shipping address: We'll ask you to enter it so we can estimate shipping costs before you place your order—and so we can send you your order!
We use cookies to track the items in your shopping cart while you browse our site.
When you make a purchase on our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card information, and, if applicable, account information such as your username and password. This information will be used to:
- Send information about your account and order
- Respond to requests, including refunds and complaints
- Payment Processing and Fraud Prevention
- Set up your account for our store
- Comply with all legal obligations, such as the calculation of taxes
- Improving Our Store's Product Selection
- Send you marketing messages, if you choose to receive them
If you create an account, we'll store your name, address, email address, and phone number, which will be used to pre-fill the checkout form for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to continue storing it. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or reviews, if you choose to submit any.
WHO ON OUR TEAM HAS ACCESS TO THE DATA
Our team members have access to the information you provide to us. For example, administrators and store managers have access to:
- Order information, such as what was purchased, when and where it should be shipped, and
- Customer information such as your name, email address, and billing and shipping information.
Our team has access to this information to process orders, issue refunds, and assist you.
PAYMENTS
We accept payments via PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to complete the payment, such as the total amount and billing information.
Please readPayPal's privacy policyfor more details.
We also accept payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to complete the payment, such as the total amount and billing information.
Please readStripe's privacy policyfor more details.